How do I choose the right product for my hair type?

Look for products labeled for your hair type (curly, straight, coily, fine, thick, color-treated, damaged). Check the product description and ingredients to see if it meets your specific hair needs.

Are your products safe for colored or chemically treated hair?

Most of our hair products are safe for colored or treated hair. Check the product details for compatibility with dyes, relaxers, or other chemical treatments.

How do I use this product?

Each product comes with instructions on usage. Generally, shampoos and conditioners are applied to wet hair, while styling creams, gels, and oils are applied to damp or dry hair.

Can I use multiple products together?

Yes! Many products are designed to complement each other (e.g., shampoo + conditioner + leave-in cream). Always check the instructions to avoid overuse.

How long will it take for my order to arrive?

Shipping times vary based on location. Standard delivery usually takes 3–7 business days. Expedited options may be available at checkout.

Can I return a product if I’m not satisfied?

Yes. Returns are accepted within a specified period (usually 14–30 days). Products should be unused or in original packaging. See our Return Policy for details.

Are your products tested on animals?

We prioritize cruelty-free and vegan options. Check each product description for animal testing status.

How should I store my products?

Store hair and beauty products in a cool, dry place away from direct sunlight to maintain quality and effectiveness.

Are these products suitable for sensitive skin or scalp?

Many of our products are formulated for sensitive skin or scalp, but always check the ingredient list and perform a patch test before full use.

Can I track my order?

Yes! Once your order ships, you will receive a tracking number to monitor delivery status.

Contact Us | The Glamour Shop – Customer Support & Store Location

Questions? Send us an email

Contact infomation

146 High Road, Leyton, Stratford E15 2BX
+44 07771332267
askus@theglamourshop.com

Opening hours

Mon - Fri: 9.00 am - 4.00pm,
Saturday: Closed,
Sunday: Closed

Contact us

Questions? Send us an email

Contact infomation